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SAR dispositions that hold up under examination

Prisma checks every alert disposition and SAR narrative against your policy and regulatory expectations, flags what is weak or ambiguous, applies consequences and feedback that improve behavior, and keeps the evidence, before an examination does.

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At a glance

Department
Financial crimes investigations
Regulatory context
Bank Secrecy Act suspicious activity reporting (31 CFR 1020.320 for banks, 12 CFR 748.1(c) for credit unions)
What is reviewed
Alert dispositions and SAR narratives, whether written by people or drafted by AI
What Prisma delivers
Full-population review, intervention with consequences and feedback on weak dispositions, remediation that improves and stabilizes behavior, and an audit trail for every decision

See it in action

Every SAR disposition has to hold up

Every suspicious activity alert ends in a decision. The disposition records what the institution concluded: the alert is closed with a rationale, or it moves toward a Suspicious Activity Report (SAR). The narrative is the written account of the activity and of the reasoning behind that decision.

SAR disposition oversight is the practice of checking those decisions and narratives against policy and against the evidence in the case. It asks whether the conclusion is supported, whether the rationale was recorded clearly enough to be understood later, and whether similar alerts were treated in the same way.

For financial crimes investigations, this is where quality is won or lost. A disposition that cannot be explained, or a narrative that leaves out what a reader needs, is a weakness that an examination can find long after the decision was made.

What a sample never reaches

Quality control by sampling reads a small share of dispositions and narratives and assumes the rest look the same. Weak rationales, inconsistent decisions and incomplete narratives that fall outside the sample go unseen, and the first reader to find them can be an examiner.

Reviewing every disposition changes the question, from how a sample looks to how every decision was made. Problems are found while they can still be corrected, and patterns that no sample would reveal become visible across the whole population of alerts.

Reading every disposition and narrative against policy

Prisma evaluates each disposition and each SAR narrative against the policy and regulatory expectations your institution has set, detecting violations and ambiguity, with the reasoning behind each finding. A violation is recorded with the reason it breaks policy. Where the evidence does not allow a clear answer, Prisma flags the ambiguity and escalates it for a human decision instead of forcing certainty.

The evaluation looks at whether the decision is supported by the evidence, whether the rationale is recorded, whether the narrative answers who, what, when, where, why and how in line with FinCEN's narrative guidance, and whether the decision is consistent with how similar alerts were handled.

From oversight to intervention to remediation

Oversight is the first step: every disposition and narrative is read and judged. Intervention follows when something falls short. The weak disposition is escalated for review, and consequences and feedback are applied, to the person or the AI that produced it, in time to fix it instead of being discovered after the fact.

Remediation closes the loop and improves behavior. Consequences and feedback are fed back into how future dispositions are made, so the same weakness does not repeat and quality improves and stabilizes over time, for people and for AI alike. The evidence of how each decision was judged is kept, giving you an audit trail for every disposition, ready when it is asked for.

One standard for people and for AI

Narratives are increasingly drafted by AI agents, and alerts are increasingly triaged by them. Prisma applies a single governance standard to work produced by people and by AI, so an AI-drafted narrative is read against the same policy and checked for violations and ambiguity in the same way as one written by hand. As automation takes on more of the work, the oversight stays the same.

Don’t just take our word for it

Retail BankingHow one of the world’s largest wealth management firms mitigated AI privacy violations with PrismaPrisma helped one of the world’s largest wealth management firms ensure its internal AI adheres to privacy policy at scale to prevent client data leakage.Read the case study →
Retail BankingFulton Bank Introduces Contact Center Oversight Intelligence with an 88% Reduction on Review TimeWhat a regional bank discovered when it moved from sampling to full-population oversight with Palqee Prisma.Read the case study →
Wealth ManagementGlobal U.S. bank identifies CFPB violations at runtime using PrismaPrisma helps global U.S. bank to identify actual CFPB rules violations in 30% of all customer complaints filed, and implements real-time checks in contact center to prevent new violations.Read the case study →

Frequently asked questions

A SAR disposition is the decision made on a suspicious activity alert after it has been reviewed: the alert is closed with a recorded rationale, or it is escalated toward a Suspicious Activity Report (SAR). The written explanation that supports the decision is the narrative.

The disposition is the decision on the alert. The narrative is the written account that explains the activity and the reasoning behind the decision. Prisma reviews both, because a sound decision with a weak narrative, or the reverse, is still a gap.

A sample reviews only a small share of dispositions, so weak rationales and incomplete narratives outside the sample can go unnoticed. Prisma reviews every disposition and narrative against policy, so the ones that need attention are found while they can still be fixed.

Prisma evaluates each disposition and narrative against your policy and the rules that apply. A violation is recorded with the reason it breaks policy. Where the evidence does not allow a clear result, Prisma flags the ambiguity and escalates it for a human decision instead of forcing certainty.

Prisma intervenes. The disposition is escalated for review, and consequences and feedback are applied, to the person or the AI that produced it, in time to fix it.

Remediation then improves behavior: the same weakness does not repeat, and quality improves and stabilizes over time. The evidence is kept as an audit trail for every disposition.

Prisma applies the same governance standard to work produced by people and by AI. A narrative drafted by an AI agent is evaluated against the same policy and checked for violations and ambiguity in the same way as one written by hand.

Under 31 CFR 1020.320, a bank generally must file a SAR within 30 calendar days of the initial detection of facts that may constitute a basis for filing. If no suspect was identified at that point, filing may be delayed by up to 30 more days to identify one, but never more than 60 calendar days in total. Federally insured credit unions follow the equivalent NCUA rule, 12 CFR 748.1(c).

No. Your institution keeps the investigation and the filing decision. Prisma reviews how dispositions and narratives are decided and documented, intervenes when they fall short of policy, and keeps the evidence.

Prisma is delivered as an SDK that runs inside your own environment. It can also be delivered through Palqee's managed cloud and interface if you need it.

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Know how every disposition will read in an examination.